In case you didn’t know, I am rude, unhelpful and a thief. Picture this: It’s getting close to closing time so I naturally begin what we call our “closing list”. One of the tasks on this list is to wash the front door. I dutifully get what I need, get down on my knees and begin scrubbing the door. There was one spot that was bothering me and I guess I was focused intently on it as I didn’t see a customer approaching the door wanting to enter. This actually happens a lot, and most people smile and wave or knock gently on the door to get my attention. This…